Policies & Guidelines
Privacy Policy
We respect the privacy of every visitor to our website. This Privacy Policy explains how PingerWare collects, uses, and safeguards personal information, as well as the choices you have about the data you share with us.
Collection of Personal Information
You may browse this website without revealing who you are. We do not automatically collect personal information—such as your name, email address, or preferences—unless you choose to share it with us.
Our servers may gather statistical information using cookies and similar technologies to help us understand how visitors interact with the site. This data can include the time, date, duration, and URL of visits along with general location details and device information. The statistics do not identify you personally and are used only for site performance analysis by our technical support and marketing teams. You can configure your browser to notify you about cookies, accept or decline them, or block them entirely.
When you voluntarily provide information—such as your contact details, professional role, product preferences, or payment and billing information—we use it in accordance with this Privacy Policy and applicable law.
How We Use Information
We rely on the personal information you share to improve our products, fulfill orders, register promotions, answer inquiries, manage customer accounts, and conduct research and marketing activities. Communications may include direct marketing by email or postal mail, and you can opt out of promotional messages at any time through the unsubscribe links we provide.
We do not sell or rent your personal information. We share it only as described in this policy, including disclosures required by law, in response to valid governmental or judicial requests, or with third-party service providers that help us operate our business.
Third-Party Service Providers
We engage trusted partners to deliver services such as website hosting, technology support, payment processing, and distribution of materials. These providers receive only the information necessary to perform their work and are contractually obligated to protect it against unauthorized use, access, or disclosure.
Personal information may also be disclosed in the event of a corporate restructuring, sale, merger, or divestiture involving PingerWare, or when necessary to protect our rights, enforce our Terms of Use, or comply with lawful government or court requests. In such cases we may be unable to notify you in advance.
We will not use or share your personal information in ways unrelated to this policy without first notifying you and providing a choice whenever practicable.
Data Security
We maintain reasonable technical, physical, and organizational safeguards to protect personal information against accidental or unlawful destruction, loss, alteration, or unauthorized access. No security measure is infallible, however, and we cannot guarantee absolute protection against every possible threat.
Access to Your Information
We provide reasonable access to the personal information we maintain about you. Subject to applicable law, you may request that we correct, amend, or delete inaccurate information by contacting us using the details provided below.
Data Integrity
We take steps to ensure that the information we collect is relevant, reliable, accurate, complete, and current for its intended use. Because accuracy depends on the information you supply, please let us know when your details change.
Retention of Personal Information
We retain personal information for as long as required by law or as necessary to support the purposes described in this policy. When data is no longer needed, we delete it or anonymize it in accordance with applicable retention schedules.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When changes are material, we will highlight the update on our website so you know when revisions have been made. You can confirm the latest version by reviewing the effective date below.
Links to Other Websites
This policy applies only to PingerWare websites and the activities we specify. Third-party sites that we link to may follow different practices, and we are not responsible for their privacy policies or actions. Review their posted policies whenever you visit those sites.